Not the same "Average-Plus"
"Ordered two Average-Plus hats. One fit fine. This one was way too big - baggy on the sides and was not labelled Average-Plus like the other one. When I emailed, no response. Then two weeks later I get this review request with a warm and fuzzy "And please let us know if we can do anything. Ensuring you are totally happy with your hat is the most important thing to us. " Obviously not. You guys talk the talk, but don't walk it."
